Last updated: January 1, 2024
Thank you for choosing The Survival Prepper. Our Refund Policy is designed to ensure your satisfaction with our products. Please carefully review the updated policy regarding refunds, effective immediately.
To request a refund for a defective or damaged item, please contact our customer support team at info@thesurvivalprepper.com with your order number and details of the issue.
We may request additional information or images to assess the defect.
Once the defect is confirmed, we will provide instructions on returning the item.
Upon receiving the returned item and verifying the defect, we will initiate the refund to your original payment method.
If you have any questions or concerns about our Refund Policy, please contact us at info@thesurvivalprepper.com.
Thank you for choosing The Survival Prepper. We appreciate your trust, and we’re here to ensure your experience is exceptional.
Our knowledgeable and friendly customer support team is ready to assist you with any inquiries you may have. Whether you need information about a product, have questions about your order, or seek guidance on preparedness strategies, we’re just a message away.
Email: info@thesurvivalprepper.com
Phone: 1-702-900-8863